At k9vin, protecting your personal data is a core obligation, not an afterthought. This Privacy Policy explains exactly what information we collect from Pakistani players, why we collect it, how we use it, and the rights you hold over your own data.
Every data-related decision at k9vin is measured against these six principles before it is implemented.
k9vin collects only the personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data we do not have a legitimate reason to hold.
k9vin does not sell, rent, or trade your personal data to third-party marketers or unaffiliated data brokers under any circumstances. Your data is used to operate and improve your k9vin experience, not to generate advertising revenue for others.
All personal data transmitted between your device and k9vin's servers is encrypted using industry-standard TLS protocols. Stored data is encrypted at rest. Payment data is handled through PCI-DSS compliant third-party processors.
k9vin provides clear mechanisms for you to access, correct, export, and request deletion of your personal data. Subject to regulatory retention requirements, you remain in control of the data you share with k9vin.
Data collected for one purpose — such as identity verification — is not repurposed without a fresh legitimate basis. k9vin does not share your KYC documentation with advertising networks, social media platforms, or other third parties.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and gaming licence obligations. Data that is no longer needed is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how k9vin ("k9vin", "we", "us", "our") collects, processes, stores, and protects the personal information of users ("you", "Player", "User") who access and use the k9vin online casino and sportsbook platform at k9vin.net and all associated subdomains, mobile applications, and related services (collectively, the "Platform").
k9vin operates under an international gaming licence and is subject to privacy and data protection obligations applicable to licensed gaming operators. k9vin is committed to handling your personal data responsibly, transparently, and in a manner consistent with applicable data protection frameworks and the specific requirements of our gaming regulatory obligations.
By registering an account or using the k9vin Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact support to arrange account closure.
For Pakistani Players: k9vin is committed to handling the personal data of Pakistani players with the same rigour applied to players in any other jurisdiction. Your personal data — including your CNIC information, PKR transaction records, and gaming history — is never sold and is protected by the security measures described in this Policy.
For the purposes of applicable data protection law, k9vin is the data controller in respect of the personal data it collects from users of the Platform. As data controller, k9vin determines the purposes and means by which your personal data is processed and bears responsibility for ensuring that processing is conducted lawfully, fairly, and transparently.
Any questions, requests, or complaints regarding the processing of your personal data under this Policy should be directed to k9vin's data protection contact at [email protected]. k9vin will respond to all legitimate data-related enquiries within a reasonable timeframe and in accordance with applicable regulatory requirements.
k9vin collects personal data in several categories depending on your interaction with the Platform. The table below summarises the main categories of personal data collected and the primary reason for collection:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, KYC compliance, age verification |
| Contact Data | Mobile number, email address, city/province of residence | Account communication, support, notifications |
| Financial Data | JazzCash/EasyPaisa wallet reference, HBL/UBL account details (last 4 digits), PKR transaction records | Payment processing, fraud prevention, AML compliance |
| Gaming Data | Bet history, game session logs, bonus usage, win/loss records | Account management, regulatory reporting, responsible gaming monitoring |
| Technical Data | IP address, device type, browser, OS, session timestamps | Security, fraud detection, platform optimisation |
| Communication Data | Live chat transcripts, support emails, survey responses | Support quality, dispute resolution, service improvement |
| Identity Documents | CNIC scan (front and back), proof of address, payment method screenshots | KYC verification, AML compliance, fraud prevention |
k9vin does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification under our gaming licence obligations.
The majority of personal data k9vin holds is provided directly by you during the registration process, during KYC verification, when making deposits or requesting withdrawals, when contacting customer support, and when participating in surveys, promotions, or other optional engagement activities on the Platform.
When you access the k9vin Platform, we automatically collect certain technical data from your device and browser, including your IP address, device identifier, browser type and version, operating system, and session activity data. This data is collected through cookies, server logs, and similar technologies as described in the Cookies section of this Policy.
k9vin may receive personal data about you from third-party sources in limited circumstances, including from our payment processing partners (such as JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank) in connection with payment verification, from identity verification service providers engaged to assist with KYC processes, and from fraud prevention and AML screening services.
k9vin uses the personal data we collect for the following purposes:
k9vin processes your personal data under one or more of the following legal bases, depending on the specific processing activity:
k9vin does not sell or rent your personal data to third parties. k9vin may share your personal data with the following categories of recipients in the circumstances described below:
k9vin engages third-party service providers to assist with the operation of the Platform, including payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), identity verification and KYC providers, fraud detection services, cloud hosting providers, and customer support technology providers. These providers are contractually bound to process your data only on k9vin's instructions and to maintain appropriate security measures.
k9vin may be required to disclose personal data to its gaming regulatory authority, to financial intelligence units, or to law enforcement agencies where required by applicable law, court order, or regulatory demand. k9vin will endeavour to notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, asset sale, or restructuring of k9vin's business, your personal data may be transferred to the acquiring or successor entity as part of that transaction. k9vin will take reasonable steps to ensure that the acquiring entity maintains privacy protections consistent with this Policy.
Not Shared: k9vin does not share your personal data — including your CNIC information, PKR transaction history, or gaming records — with social media platforms, advertising networks, third-party marketers, or data brokers. Period.
As an internationally licensed gaming platform, k9vin's data processing operations may involve the transfer of personal data to countries outside of Pakistan. Such transfers occur primarily in connection with our cloud hosting infrastructure and certain third-party service providers engaged to support Platform operations.
Where k9vin transfers personal data internationally, we implement appropriate safeguards to ensure that your data receives a level of protection that is consistent with this Policy and applicable data protection standards. These safeguards may include contractual data protection clauses with the receiving party or reliance on the receiving country's adequacy recognition under applicable frameworks.
By using the k9vin Platform, you acknowledge and consent to the transfer of your personal data to countries outside of Pakistan for the purposes described in this Policy, subject to the safeguards described above.
k9vin retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or our gaming licence obligations. The general retention periods applicable to the main categories of personal data held by k9vin are as follows:
Following the expiry of the applicable retention period, k9vin will securely delete or irreversibly anonymise your personal data. Requests for early deletion are considered under the data subject rights framework described in Section 13 of this Policy, subject to any overriding retention obligations.
k9vin uses cookies and similar tracking technologies on the Platform to maintain session continuity, prevent fraud, understand how players interact with the Platform, and improve the user experience. The main categories of cookies used by k9vin are:
You may control or delete cookies through your browser settings. Please note that disabling strictly necessary or security cookies will impair your ability to use the k9vin Platform, including your ability to log in and conduct transactions. Analytical cookies may be disabled without affecting core Platform functionality.
k9vin Cookie Policy: k9vin does not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with external advertising networks. Our cookie use is limited to Platform operation, security, and aggregate analytics.
k9vin implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While k9vin takes appropriate and industry-standard measures to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own k9vin account credentials, enabling 2FA, and immediately reporting any suspected unauthorised access to support.
The k9vin Platform is strictly intended for individuals who are twenty-one (21) years of age or older. k9vin does not knowingly collect personal data from persons under the age of 21. The collection of CNIC information and age verification checks at registration are specifically designed to prevent underage persons from accessing the Platform.
If k9vin becomes aware that it has collected personal data from a person under the age of 21, k9vin will immediately close the relevant account, forfeit any balances in accordance with the Terms and Conditions, and delete or anonymise the personal data collected, except where retention is required for regulatory or fraud prevention purposes.
k9vin enforces a strict 21+ age requirement. If you are a parent or guardian and believe your child has accessed k9vin, contact us immediately at [email protected] so we can investigate and close the account without delay.
Subject to applicable law and any overriding regulatory obligations, k9vin recognises the following data subject rights in respect of personal data we hold about you:
Request a copy of the personal data k9vin holds about you, along with information about how it is being used.
Request correction of inaccurate or incomplete personal data k9vin holds about you.
Request deletion of your personal data where k9vin has no overriding legal or regulatory obligation to retain it.
Request that k9vin restricts processing of your personal data in certain circumstances, such as while a correction request is assessed.
Receive a structured, machine-readable copy of personal data you have provided to k9vin directly, where processing is based on your consent or contract.
Object to k9vin processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
To exercise any of these rights, please contact k9vin's support team at [email protected] with the subject line "Data Rights Request". k9vin will acknowledge your request within a reasonable period and will endeavour to fulfil it within one calendar month, subject to identity verification requirements and any applicable regulatory limitations.
No Fee: k9vin does not charge a fee for exercising your data rights in standard circumstances. k9vin reserves the right to charge a reasonable administrative fee or decline to act on requests that are manifestly unfounded, excessive, or repetitive.
k9vin may send you marketing communications including bonus offers, promotional updates, and new game notifications via email or SMS where you have provided your consent to receive such communications during registration or at any later point.
You may withdraw your consent to marketing communications at any time by: (a) clicking the unsubscribe link included in any k9vin marketing email; (b) replying STOP to any k9vin marketing SMS; or (c) updating your communication preferences in your k9vin account settings. Withdrawal of marketing consent does not affect your account or your ability to use the Platform.
Please note that k9vin will continue to send transactional communications — such as deposit confirmations, withdrawal status updates, and account security notifications — regardless of your marketing communication preferences, as these are necessary for the operation of your account.
k9vin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal or regulatory requirements, or operational changes to the Platform. Where a material change is made to this Policy, k9vin will notify active account holders via their registered email address or via a prominent notice on the Platform prior to the change taking effect.
The date of the most recent update to this Policy is displayed at the top of this page. Your continued use of the k9vin Platform following notification of any change to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any amendment, please contact support to arrange closure of your account.
For all privacy-related enquiries, data rights requests, or concerns about how k9vin handles your personal data, please contact us through the following channels. Our support team handles privacy enquiries in both English and Urdu and responds seven days a week.
This Privacy Policy was last reviewed and updated in January 2026. The English-language version of this Policy is the definitive governing version. In the event of any inconsistency between the English version and any translated version provided for convenience, the English version shall prevail.
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